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MONZO ADDS SUPPORT FOR 3D SECURE AUTHENTICATION: UK neobank Monzo has added support for 3D Secure, an authentication process that adds an additional layer of fraud protection for online payments. Conventionally, users must provide their bank account passwords to authenticate payments using 3D Secure. However, Monzo is allowing customers to pay using 3D Secure by confirming the payment within the Monzo app. Customers can also opt to get sent a one-time code by text message, which they then enter to confirm a payment. Monzo is currently asking for feedback on the new feature to ensure that it works properly for all merchants using 3D Secure. This launch will make Monzo more usable, as 3D Secure support is needed to use some websites including Coinbase. Other banks would be wise to follow Monzo’s example to streamline the use of 3D to further increase security, as well as bolster customer experience.

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